How SmartStaff Scaled Hiring in Tier-2 & Tier-3 Cities with Dialflo AI Voice Agents!
The Story (Case-Study) SmartStaff helps companies find and keep reliable blue-collar workers. But with thousands of job seekers across India, their recruiters were drowning in work, tens of thousands of calls every month just to screen, follow up, and onboard candidates. It wasn’t working. Recruiter teams were expensive to grow. Calls could only happen during office hours, which slowed hiring. Quality was inconsistent, some candidates slipped through, follow-ups were missed, and language barriers made things even harder. In Tier-2 & Tier-3 cities like West Bengal and Odisha, the challenge was even bigger. There weren’t enough recruiters who spoke local languages. SmartStaff needed a smarter way to reach candidates at scale. The Fix: Dialflo AI Voice Agents Instead of hiring more recruiters, SmartStaff brought in Dialflo’s AI Voice Agents. These AI agents: Screened candidates automatically, 24/7 Re-engaged past applicants when new jobs opened up Answered onboarding...