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Dialflo Voice AI in Last-Mile Logistics: Real-World Impact & Case Studies

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Introduction: Giving Logistics a Voice “Your package will arrive today between 4–6 PM.” Messages like this are useful—until something changes or the customer needs to respond. In the past, resolving delivery questions meant drivers making calls on the move or call centers handling endless “Where’s my order?” inquiries. These manual interactions were expensive, error‑prone, and limited by staff capacity. At Dialflo, we’ve re‑imagined last‑mile communication. Our Voice AI agent connects with customers in real time to confirm addresses, reschedule deliveries, verify cash‑on‑delivery (COD) payments, and provide status updates—without human staff picking up a phone. The result? Fewer missed deliveries, faster resolutions, happier customers, and significant cost savings. Automating Delivery Calls & Reducing NDR Non‑Delivery Rate (NDR) is a silent profit drain in logistics. Missed addresses, unavailable recipients, and COD issues lead to repeat trips and returns. Dialflo’s Voice AI tackl...

The Future of Recruitment Is Voice AI: How Dialflo Speeds Up Hiring Globally

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Introduction: Voice AI – A New Era in Recruitment Recruitment is entering a new era powered by our voice AI. At Dialflo, we’re excited to help companies reach candidates instantly, speak with them in their own language, and move them from application to offer in a fraction of the time. Recruitment Challenges in a Global Market Hiring at scale across cities or countries amplifies familiar pain points. Recruiters spend an astonishing amount of time on repetitive calls and follow‑ups – roughly 25 hours per week on the phone , or about 63 % of their working time . Yet much of that effort is wasted: surveys show around 42 % of candidates never respond to calls or emails , forcing recruiters to leave messages or chase down unresponsive applicants. Time‑zone differences further hinder outreach; a promising candidate in another country may miss a call at 3 AM local time. Language barriers can exclude skilled talent when recruiters don’t speak the candidate’s native tongue. Traditional hiring p...