Dialflo: Voice AI Agent

  (Source: Mint) The Blue Dot Project in Hubballi–Dharwad, backed by EkStep Foundation and powered by Dialflo’s Voice AI, is helping ITI graduates find verified local jobs in real time transforming India’s education-to-employment landscape. Press enter or click to view image in full size A New Kind of Connection In September 2025, the Zila Panchayat hall in Dharwad was standing-room-only. On one side sat factory owners; on the other, students from Industrial Training Institutes (ITIs), their principals, and district officials. The discussion was about one of India’s toughest challenges how to connect millions of young people with trusted, local work. For decades, India’s skilling ecosystem has trained millions through its ITIs. Yet, despite high graduation rates, only a fraction find placements. Many graduates want jobs within 15–20 kilometres of home, while nearby MSMEs struggle to find talent. Between them lies an invisible gap:  “An ITI on one side of the road and an MSME o...

  For over 30 years,   IVR systems   have powered customer service, handling billions of calls daily across banks, telecom, airlines, and more. At its peak, IVR managed over   30 billion calls annually , proving its scale. But while IVR scaled for volume, it never improved customer experience- menus, wait times, and robotic voices remained the same. Press enter or click to view image in full size Now,  Voice AI Agents  are disrupting the space with natural conversations, instant resolutions, and personalization delivering what IVR never could. The IVR Rebirth: Voice AI Takes the Mic in 2025 Let’s talk about something nobody likes to admit:  Calling customer service kind of sucks. You dial in, and before you even get to a human, you’re trapped in the digital equivalent of a maze: “Press 1 for billing. Press 2 if you’d like to scream into the void.” It’s 2025. Why are we still dealing with this? Thankfully, a better solution is already here — and it’s no...